Get in Touch With Us

Got a question about how we review offshore sportsbook bonuses, spotted something that needs updating, or want to flag an issue with one of the books we cover? This page explains how to reach the Offshore Gambling team and what you can expect once you do.

How to Get in Touch

Email is the best way to reach us. We read every message that comes in and typically reply within two business days. Send your note to [email protected] and, where you can, tell us upfront what your message relates to — a bonus offer, a payout concern, a correction, or something else. That helps us route it to the right person and get back to you faster.

What Readers Usually Contact Us About

• Bonus terms and clarity — If a rollover requirement, minimum odds rule, or eligibility condition on a welcome offer isn't clear from our write-up, ask us and we'll walk through it.
• Corrections and outdated information — Offshore sportsbook promotions, odds, and payout policies change. If you notice something on the site that looks stale or inaccurate, we want to know, and we take these reports seriously.
• Content suggestions — If there's a sportsbook, banking method, or comparison angle you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we publish next.
• Payout or account experiences — We can't intervene in a dispute between you and an operator, but if you've had a slow payout or a bonus disagreement with a book we cover, your experience helps inform how we assess reliability going forward.
• Partnership or editorial enquiries — If you represent a sportsbook or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward support resources, including the national problem gambling helpline.

Why We Review Offshore Sportsbook Bonuses the Way We Do

Every offshore sportsbook on this site — including names like Lucky Rebel, Bovada, BetOnline, BetNow, and the others in our rankings — is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica. None of them are regulated by a US state, and none of them fall under the consumer protections that licensed, state-regulated sportsbooks offer American bettors. There is no segregated-funds guarantee, no state dispute-resolution process, and no assurance of payout that a regulated operator would carry. Bettors sit in a legal grey area, and it's on each individual to check the gambling laws in their own state before using any offshore book.

Because welcome bonuses and reload offers are one of the biggest reasons readers compare these sites, our editorial process looks closely at the fine print behind each headline number — rollover requirements, minimum odds clauses, time limits, and maximum cashout caps — not just the advertised percentage. If you think we've missed a material term on any offer, that's exactly the kind of thing this contact page is here for.

How We Score and Rank

Our rankings are built from published bonus terms, market coverage, banking options, and historical payout reputation gathered through our own research. Commission from any operator never buys a higher position on this site — ranking order reflects our editorial assessment, not advertising spend. If you have information that would help us reassess a ranking, we welcome it through the same email address above.

What Happens After You Write to Us

A real person on our team reads and answers messages — we don't rely on automated replies as a substitute for a response. Most emails are answered within two business days, though this can stretch a little during busier periods. If your message needs to be passed to someone else on the team, we'll let you know rather than leaving you waiting.

Before You Contact Us About a Specific Book

A few things help us help you faster:

1. Note which sportsbook your question concerns and, if relevant, which bonus or promotion.
2. Include roughly when the issue occurred, especially for payout or account queries.
3. Mention whether you've already contacted the operator's own customer support, since that's usually the fastest route for account-specific problems — we cover and compare these books, but we don't manage anyone's account or funds.

A Word on Risk and Responsible Play

Nothing on this site, or in any response we send, should be read as a guarantee of winnings or of a sportsbook's willingness or ability to pay out. Betting always carries the risk of losing money, and with offshore books that risk extends to potential delays or disputes in withdrawing funds, since no US regulator oversees these operators. If gambling is causing you or someone close to you financial or personal harm, please contact the National Problem Gambling Helpline at 1-800-GAMBLER. This site is intended for adults aged 21 and over only.

For readers also researching options outside sportsbooks, our page on trusted non-GamStop casinos in the UK covers a related but separate market — worth a look if that's relevant to you.

Thanks for taking the time to read this far. We look forward to hearing from you, whatever the reason for reaching out.